Who we are
Our website address is: https://contour-engineering.com
How we collect your information
We collect information through:
- Website contact forms
- Cookies and other tracking technologies (see section below)
- Analytics tools such as Google Analytics and Microsoft Clarity
- Third-party marketing tools (e.g. Meta)
- Social media and other third-party platforms where we interact with users
What Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- IP address
- Device, browser and operating system data (via analytics and pixels)
Why We Collect Your Information
We use your personal information to:
- Communicate with you about our services and to respond to your enquiries
- Administer business processes such as quoting, onboarding, and account management
- Improve our website performance, content, and user experience
- Deliver marketing and promotional content
- Analyse website usage and effectiveness of our digital campaigns
Sharing Your Information
We may share your information with trusted third parties who support our business operations, including:
- Credit reporting bodies or fraud checking agencies, where necessary to confirm your identity, protect against fraud, or assess creditworthiness
- Our professional advisers, including our accountants, auditors, and lawyers, where required for business, financial or legal advice
- Government and regulatory authorities and other organisations, where required or authorised by law, including compliance, legal proceedings, or law enforcement matters
- CRM and email marketing platforms
- Web and marketing analytics providers, including Google and Meta
These third parties may be located outside New Zealand. Where data is stored or processed overseas, we take reasonable steps to ensure it is protected in accordance with the Privacy Act 2020.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and deliver relevant advertising. These may include:
- Google Analytics
- Meta (Facebook) Pixel
- Microsoft Clarity
- Google Ads Conversion Pixels
These tools help us understand how visitors interact with our website and enable remarketing and campaign performance tracking.
Cookies are small text files that are stored on your device when you visit a website. The cookie doesn’t obtain any personal information about you or provide us with any way to contact you, and the cookie doesn’t extract any information from your computer.
You can manage or disable cookies through your browser settings. By continuing to use our website, you consent to the use of cookies as described.
Links to Other Websites
Our website may contain links to third-party websites or services that are not operated or controlled by Contour Engineering. These may include, for example Social media platforms (e.g. Facebook, Instagram), or supplier websites.
We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any external websites you visit before providing them with your personal information. The inclusion of a link does not imply our endorsement of the linked site or its operators.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact Us
For any privacy-related enquiries or concerns, please contact us:
Email: brandon@contour-engineering.com
Postal Address: 51 Falsgrave Street, Waltham, Christchurch 8011, New Zealand
