Specialists in making the parts that others wont attempt since 2008
Contour Engineering are an official supplier to Emirates Team New Zealand
Striving to achieve our brand promise!
At Contour Engineering we strive to achieve our brand promise of On Time- Zero Defects and we track that, we are constantly updating processes and procedures to help us hit our goal of 100% across the board, in a perfect world we would hit 100% every time but in life things can go wrong. We stand by our products and if there is an issue we have missed whether it be a surface finish issue or a tolerance issue, we will either fix or replace the part as quick as possible. Our team functions as one unit of united machinist’s to achieve our clients visions and push the boundaries of innovation.
2022
Total individual parts made to end of July 2022.
ON time deliveries with an average of 13.4 days late for missed delivery dates. * Covid-19 affected delivery dates
Less than
Customer reworks / returns
Total individual parts made | ON time deliveries | Customer returns/issues | |
---|---|---|---|
2021 | 11187 | 75%* with an average of 3.6 days late for missed delivery dates *Covid-19 affected original delivery dates. | less than 1% |
2020 | 12991 | 95% with an average of 1.7 days late for missed delivery dates | less than 3% |
2019 | 17,480 | 93% with an average of 1.4 days late for missed delivery dates | less than 1% |
2018 | 9,606 | 80% with an average of 3.3 days late for missed delivery dates | less than 1% |
2017 | 7,891 | 84% with an average of 1.3 days late for missed delivery dates | less than 1% |